Return and Exchange Policy 

RETURNS

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We accept returns. You can return unused items in the original packaging within 14 days of your

purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we

cannot offer you a refund or an exchange. Upon receipt of the returned item, we will fully examine it

and notify you via email, within a reasonable period of time, whether you are entitled to a return. If

you are entitled to a return, we will refund your purchase price and a credit will automatically be

applied to your original method of payment.

To follow-up on the status of your return, please contact us at rainbowtreeonline9@gmail.com

 

EXCHANGES

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We only exchange goods if they are defective or damaged within 14 days of your purchase with

receipt or proof of purchase. In circumstances where you consider that a product is defective, you

should promptly contact us at rainbowtreeonline9@gmail.com with details of the product and the

defect.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a

reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you

are eligible, we will send you a replacement product.

 

EXCEPTIONS

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Some items are non-refundable and non-exchangeable. This includes items which are or were on

sale and used items.

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SHIPPING

 

To return the item you purchased, please ship it to:

Rainbow Tree

6/695, Shivkunj, Khanjire Mala,

Next to Dr. Dharam Gutte Clinic

Ichalkaranji, Kolhapur (Mah.)

416115 INDIA

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Refunds do not include any shipping and handling charges shown on the packaging slip or invoice.

Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.